APPENDIX C
ALJs ISSUING 200 DECISIONS A MONTH
Paying Down The “Back Log”
There is a concept
called “Paying Down The Back Log. This is where a judge just reverses every
case on his docket and grants benefits to the claimant. Some ALJs have been
known to do this with no regard at all for the merits of the case. Sometimes
the Commissioner will take action to stop them. Other times he does not.
Those ALJs are extreme
cases. However, there are other ALJs who see this type of behavior and emulate
it on a smaller scale. Rather than pay 200 or more case “on-the-record” without
holding a hearing, they will hold hearing and pay 75 to 100 or more cases per
month. The hearings are very brief. Some may last for no more than 10 minutes
or so. Then the ALJ will issue a favorable decision.
These ALJs are
irresponsible, but they are not the worst. At least, deserving claimants are getting
the benefits they deserve. Not all of them might be genuinely disabled, but the
majority probably do deserve benefits.
The worst ALJs will
follow the same pattern, but they will deny the majority of the cases. They
simply want to clear their docket. In the process, they deny a lot of deserving
claimants.
From:
Brown, Mark A. ODAR St. Louis HO
Sent:
Tuesday, November 28, 2006 1:19 PM
To: Ganly,
David M.; Bernoski, Ronald; Butler, Larry J.; Elliott, Joel; Filion, Cheri L.;
Frye, D. Randall; Habermann, Robert S.; Kennedy, Thomas ODAR
Providence HO; McLaughlin, Patrick F.; alfonso.montano@hhs.gov; Snook, Thomas;
Wenzel, William; Williams, H. Scott; Willy, Donald J.; Zahm, Marilyn
Subject: RE: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary Penalty
- November 22, 2006
Dave:
Thank you for sending this around. We should all be
aware that the single most important part of the NTEU letter is in the 5th
paragraph which starts: "While the specific facts of the situation
as it applies to the four impacted individuals is unlikely to occur
again..."
That is because the NTEU letter does not say that the
HOCALJ was issuing up to 200 OTRs per month for multiple months in a row.
That is the context for the reference to "your actions were designed to
reduce the backlog of cases by causing benefits to be paid..." I
know that at least 740 of these OTRs were Remanded to be heard by a different
judge.
The statement in the 10th paragraph that there was "no
finding of criminal or civil wrongdoing by US Attorneys" is a bit
misleading. The US Attorney for the State of Kansas had an active ongoing
criminal investigation going about the HOCALJ, but that investigation ended
when the HOCALJ unexpectedly died. I know of at least one ALJ who was
subpoenaed and did testify before that Grand Jury. [In addition to being HOCALJ
in Iowa, he was also the Acting HOCALJ in the Kansas City, Kansas, OHA office;
hence, part of this was in the jurisdiction of the US Attorney in
Kansas.] Once the HOCALJ died, the US Attorney decided not to seek
criminal prosecution of the other employees. In part, that may have been
because those other employees had never physically been in the State of Kansas.
One other thing I know about the investigation is that the
hard drives were seized from the office computers of the HOCALJ, the HOD, a
senior attorney, and a forth employee. Those hard drives might contain
e-mails between the parties that set forth the details of how this non-existent
VE "interrogatory" was going to be used in all of the OTRs.
They may have shown how a specific "boiler plate" paragraph was
drafted and evolved and ultimately approved for use in these decisions.
So my point is that this is truly a unique factual
situation. I do not foresee OIG going after any decision writers who
might not mention every single piece of evidence in a file in drafting a
decision. In fact, this OIG investigation did not begin until 4 judges in
the KC office wrote OIG a letter spelling out the pattern by this HOCALJ of
issuing 200 OTRs per month. At the Jacksonville AALJ Educational
Conference in October 2005, AALJ presented a plaque to each of the 4
judges for their actions in the highest traditions of the Corps of judges in
their commitment to due process. If any of your judges express concerns about
what this involves, feel free to share my e-mail with them.
Mark
______________________________________________
From: Goldstein, Stewart
Sent: Wednesday, November 22, 2006 7:42 AM
Subject: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary Penalty - November 22, 2006
Importance: High
From: Goldstein, Stewart
Sent: Wednesday, November 22, 2006 7:42 AM
Subject: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary Penalty - November 22, 2006
Importance: High
November 22, 2006
Folks:
A very disturbing development has occurred that may have
very serious ramifications for all of us who draft ALJ decisions. Merely
following an ALJ’s instructions and drafting a decision that the ALJ
subsequently approves and signs may subject you to a civil monetary penalty for
as much as $5,000 and perhaps even more per case.
After pursuing, without success, criminal and civil
remedies with U.S. Attorneys in two states, the Office of Inspector General
(OIG) is now attempting to assert a civil monetary penalty against at least
four current ODAR employees pursuant to 42 U.S.C. § 1320a-8. Three of
these employees are current Attorney Advisers. The extent of potential
liability is staggering; one Attorney Adviser has been assessed a penalty in
the amount of $215,000.
This action is outrageous and is being vigorously
contested. NTEU National is committed to rectifying this situation
and is aggressively looking at all avenues available to protect employees.
It is our opinion that the case against these individuals
is not only without merit, but that we are entitled to the same quasi-judicial
immunity that protects ALJs. The Supreme Court has recognized that
individuals, when performing functions that are judicial in nature, or who have
a sufficiently close nexus to the adjudicative process, are entitled to a grant
of absolute quasi-judicial immunity. Among those the Court has found immune are
administrative law judges when performing adjudicative functions within a
federal agency, and agency attorneys, in arranging for the presentation of
evidence in the course of an administrative adjudication. We believe we
qualify.
While the specific facts of the situation as it applies to
the four impacted individuals are unique and unlikely to occur again, the
underlying theory advanced by OIG, that the individual who drafts the decision
is responsible for the content of the decision and may be held liable for a
civil monetary penalty, represents a threat to us all.
The specific fact pattern involves language inserted
into decisions at the direction of the ALJ that indicates that a particular
VE had concluded that the limitations specified by the ALJ would preclude
competitive employment. The problem is that the VE was not involved in
that specific case but had previously responded to interrogatories in another
case that those limitations precluded competitive employment.
The ALJ instructed the individuals who drafted the decision
to use the opinion of a vocational expert, obtained through interrogatories in
one case, in multiple other cases involving the same finding as to specific
functional limitations. The opinion of the VE that no jobs would exist for such
a person was not reliant on any specific vocational factors or functional
limitations beyond those specified functional limitations that were found by
the ALJ to be present in both cases. While the opinion did not state that the
VE responded to interrogatories specific to the case in which the opinion was
being used, it did not specifically say that the VE had provided the responses
in connection with another case.
The OIG alleges that by including the language about the VE
opinion in the draft decision, and by not stating that the opinion was obtained
in connection with another case, the individual drafting the decision made
false and misleading representations and/or omissions of material facts to SSA
in connection with benefit determinations. OIG ignored the fact
that the ALJ had made the decision to pay the case before any involvement by the
attorney. It ignored the fact that the ALJ directed that the language be
included in the decision. It ignored the fact that the final decision
signed by the ALJ was exactly the same as the decision made by the ALJ and the
instructions provided by the ALJ to the attorney. It ignored the fact
that the ALJ involved was the HOCALJ, the highest management official in the
office. It also ignored the fact that the HOCALJ, acting on behalf of the
Commissioner, had actual knowledge of all the material facts.
Our overriding concern is the OIG interpretation of § 1129
of the Social Security Act (42 U.S.C. § 1320a-8 as implemented by 20 CFR
498.100 et seq.) upon which these actions are based. I am
particularly concerned about the consequences of omitting material facts from
decisions. How often have each of us omitted material facts in writing
fully favorable decisions? In fact, the Agency’s policy of
encouraging far less comprehensive decisions for fully favorable cases
significantly increases the likelihood of omitting material facts.
Imagine the magnitude of the task of including every fact that the Commissioner
may consider in every decision.
The imposition of a civil monetary penalty against agency
employees, an act without precedent, despite no finding of criminal or civil
wrongdoing by U. S. Attorneys or even a disciplinary or adverse action by the
Agency suggests a purpose unrelated to the statute. In this case, all of
the impacted decisions are favorable decisions raising the possibility that this
action is being directed against us as a method to lower the payment
rate. A back door Bellman review if you will. In fact the OIG
bluntly stated: “Clearly your actions were designed to reduce the backlog of
cases by causing benefits to be paid and to prevent further review of the
decisions that you wrote.” We have no idea how the action of
drafting a decision by following the ALJ instructions prevents further review
of the decision. We also have no idea of how drafting a decision pursuant
to the instructions of an ALJ who already made a decision can possibly cause
benefits to be paid. Nonetheless, OIG believes that attorneys drafting
cases by following the ALJ decision in the case to pay the claimant, and the
ALJ instructions in the case on what to put in the draft, are “causing benefits
to paid”. This is nonsense. Attorneys and paralegals drafting ALJ
decisions based on ALJ instructions are not causing claimants to be paid; we
are merely delivering the message of the ALJ that the claimant is disabled.
Just because the OIG doesn’t like the message is no reason to shoot the
messenger that has to deliver it. If simple logic were applied to the OIG
interpretation, the writers, who may be held liable for the contents of the
decision, need to be the final arbiters of the language of that decision rather
than the ALJ who made and signed the decision. We, but apparently not
OIG, know better. At least we know the decision maker is the ALJ.
What can you do to protect yourself? That is
difficult to say right now. The OIG theories in these cases are so inane
and off the wall that it is impossible for us to say you are safe in doing
anything. At the very least, however, you should keep copies
of all ALJ instructions and memorialize any discussions you have with the ALJ
about one of the ALJ’s cases and retain a copy of your draft.
We have little hope that SSA or ODAR will take any action
to protect its attorneys and paralegals, so that task will fall on NTEU.
We have already requested information from the Agency that will be necessary to
represent our members and we were met with what was essentially a form letter
refusal to provide the information by the Agency as it felt we did not
demonstrate a “particularized need”. To help them understand the need we
subsequently filed more than 60 individual requests for information, with more
to come. They have not yet responded to any of those requests. Let
me assure you that we will take every possible action we can to stop the OIG’s
attempt to impose civil monetary penalties on any ODAR attorneys or paralegals
and ensure that this type of action never occurs again.
Happy Thanksgiving.
-- Jim Hill
From: Loughry, Daniel
Sent:
Tuesday, November 28, 2006 1:16 PM
To: Ganly, David M.; Blume, Michael; Buls, Norman R.; Dietterle, Keith; Flierl, Patricia L.; Garwal, Dale; Gaye, Thomas; Geb, John L.; Hannon, T. Patrick; Martinez, Joel B.; Mazzi, David; Mitchell, James M. ODAR Stockton HO; Sherr, Norman; Sotolongo, Ariel; Steverson, London; Tobin, John; Tucevich, Michael; Valentino, Peter; Villere, Plauche
To: Ganly, David M.; Blume, Michael; Buls, Norman R.; Dietterle, Keith; Flierl, Patricia L.; Garwal, Dale; Gaye, Thomas; Geb, John L.; Hannon, T. Patrick; Martinez, Joel B.; Mazzi, David; Mitchell, James M. ODAR Stockton HO; Sherr, Norman; Sotolongo, Ariel; Steverson, London; Tobin, John; Tucevich, Michael; Valentino, Peter; Villere, Plauche
Cc: Kennett,
Michael; Colpitts, Donald
Subject: RE: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary Penalty - November 22, 2006
Subject: RE: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary Penalty - November 22, 2006
"From what I have heard about this thus far, all of
which is word of mouth, the facts may show more culpability than initially
appears."
This may turn out to be true. However, I believe we
must defend the basic principle that staff attorneys and paralegals must never,
under any circumstances, be allowed to be put in financial or other jeopardy
when the judge is solely and completely responsible for what is done, i.e. the
judge is the one who must sign on the dotted line.
"The OIG alleges that by including the language about
the VE opinion in the draft decision, and by not stating that the opinion was
obtained in connection with another case, the individual drafting the decision
made false and misleading representations and/or omissions of material facts to
SSA in connection with benefit determinations." It seems to me that
the only acceptable outcome here is for competent authority to decide that this
is a legal impossibility! I suggest that even if a judge said to a staff
attorney - "Here are 100 cases. Figure out which ones should be
allowed and draft decisions for me to sign". - and thereafter improperly
or at least improvidently signed the drafts without reviewing the evidence or
even reading the draft, the staff attorney cannot legally be held to have made
false or misleading representations and/or omissions of material facts
(unless the staff attorney is in cahoots with the claimants' representatives -
then see the statutes concerning bribery etc.)
Dan Loughry
_____________________________________________
From: Ganly, David M.
From: Ganly, David M.
Sent:
Tuesday, November 28, 2006 11:08 AM
To: Blume, Michael; Buls, Norman R.; Dietterle, Keith; Flierl, Patricia L.; Garwal, Dale; Gaye, Thomas; Geb, John L.; Hannon, T. Patrick; Loughry, Daniel; Martinez, Joel B.; Mazzi, David; Mitchell, James M. ODAR Stockton HO; Sherr, Norman; Sotolongo, Ariel; Steverson, London; Tobin, John; Tucevich, Michael; Valentino, Peter; Villere, Plauche
To: Blume, Michael; Buls, Norman R.; Dietterle, Keith; Flierl, Patricia L.; Garwal, Dale; Gaye, Thomas; Geb, John L.; Hannon, T. Patrick; Loughry, Daniel; Martinez, Joel B.; Mazzi, David; Mitchell, James M. ODAR Stockton HO; Sherr, Norman; Sotolongo, Ariel; Steverson, London; Tobin, John; Tucevich, Michael; Valentino, Peter; Villere, Plauche
Subject: FW: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary
Penalty - November 22, 2006
Importance: High
I have received several inquiries on this today. The
NEB has been aware of this situation but the facts in the cases at issue are
not yet fully known. Dan
Loughry has furnished a copy of a letter purportedly from Jim Hill, below, which
explains the NTEU position at this time. As more facts are known, NTEU's
and AALJ's positions will probably be clarified.
From what I have heard about this thus far, all of which is
word of mouth, the facts may show more culpability than initially
appears. We will keep a close watch on it, but your eyes and ears are
always valuable. Please forward what you find. Thanks to Dan for
the letter.
Dave Ganly
_
_____________________________________________
From: Loughry, Daniel
From: Loughry, Daniel
Sent:
Tuesday, November 28, 2006 9:06 AM
To: Ganly, David M.
Cc: Kennett,
Michael; Colpitts, Donald
Subject: FW: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary
Penalty - November 22, 2006
Importance: High
David:
I received this today. I have some reason to think it
is not a hoax. Assuming the facts as presented are accurate, I
respectfully suggest that the NEB investigate this IMMEDIATELY!
If accurate, and the staff attorneys and paralegals respond
by making sure that, in each case, as Jay Leno would say, they check, recheck,
and check the facts again, and then make sure the decision is perfect, we will
probably be down to 5 decisions per writer per month.
I'm beginning to think it really is time to
retire!!!!!!!!!!!!!!!!!
Thanks.
Dan
______________________________________________
From: Goldstein, Stewart
From: Goldstein, Stewart
Sent:
Wednesday, November 22, 2006 7:42 AM
Subject: IMPORTANT MESSAGE from NTEU224 President Jim Hill - Civil Monetary
Penalty - November 22, 2006
Importance: High
BACKGROUND:------
United States General Accounting
Office Fact Sheet for the
Honorable Howard M. Metzenbaum
United States Senate
LMI 28950
December 1985 INCOME SECURITY
Selected Disability Payments
HUMAN RESOURCES DIVISION
UNITED STATS GENERAL AGCOUNTING
OFFICE
WASHINGTON, D.C. 20548
December 27, 1985
B-220833
The Honorable Howard M.
Metzenbaum
United States Senate
Dear Senator Metzenbaum:
In response to your February 14,
1985, letter and later discussions .with your office, we reviewed selected
issues related to (1) the administration of the Medicare part B program' in
Ohio and (2) time frames for paying beneficiaries whose social security
disability claims were approved by either administrative law judges or federal
courts.
After briefing your office on
August 21 and September 24, 1985, on our review results, we agreed to provide
you with separate fact sheets on the above subjects. On October 18, we provided
you with our fact sheet entitled Administration of Selected Medicare Activities
in Ohio (GAO/HRD-86-28FS).
This fact sheet discusses the
Social Security Administration's (SSA's) payment of disability benefits to applicants
whose claims were approved by administrative law judges or the federal courts.
As requested, we have also
included information on the
status of SSA's plans to close or otherwise restructure its field offices.
In doing our work, we relied
primarily on statistical information and studies obtained from SSA's Office of
Disability Operations and Office of Hearings and Appeals. We reviewed 22 cases
chosen at random from among the 85 disability claims approved in October 1984
by administrative law judges from SSA's Cleveland hearing office. In addition,
we reviewed from among
these 85 decisions the 4 cases
that were selected for a special quality assurance review (referred to as a
"Bellman review") by the Office of Hearings and Appeals. Further, we
interviewed officials from pertinent SSA offices and from the Department of Health
and Human Services' Office of General Counsel.
B-220833
Based on information obtained
from SSA, unless a case is selected for a Bellmon review, most claimants who
are awarded disability benefits by administrative law judges should receive their
first payment in about 2 months.
For disability claims that were
approved by the courts, SSA has (since June 1984) implemented a number of
procedures that, in general, have resulted in more timely payments to beneficiaries.
One study showed that between February and May 1985, the average length of time
for SSA to complete payment processing activities for court-approved claims
decreased from
120 to 93 days.
As of November 1985, SSA's Chicago
Regional Office was reviewing the activities of nine field facilities in Ohio. Decisions
on what changes (if any) will be made to these field facilities have not yet
been made. We discussed the matters contained in this document with SSA
officials from the Office of Central Operations and the Office of Disability
Operations and incorporated their comments where appropriate. As arranged with
your office, unless you publicly announce its contents earlier, we plan no
further distribution of this fact sheet until 30 days from its issue date. At
that time we will send copies to the Secretary of Health and Human Services and
the Director, Office of Management and Budget, and make copies available to
others on request.
Should you need additional
information on the contents of this document, please call me on 275-5451.
Sincerely yours,
Franklin A. Curtis
Associate Director
I.2
The Social Security
Administration (SSA) is the largest component of the Department of Health and
Human Services (HHS).
In fiscal year 1985, SSA had over
80,000 employees and over 1,300 offices located throughout the nation. The
major programs administered by SSA include (1) the Social Security Retirement program,
(2) the Social Security Disability Insurance program, and (3) the Supplemental
Security Income program. Individuals may file applications for disability
benefits
under title II of the Social
Security Act with SSA district offices. District offices make nonmedical
eligibility determinations based on an applicant's earnings history and forward
applications to a state-administered Disability
Determination Service for further
processing. The Disability Determination Service makes an initial determination
of whether an applicant's medical condition warrants payment of disability benefits,
using rules and guidelines issued by SSA. If the Disability Determination
Service denies the initial application, the applicant may submit additional
material and ask for a
reconsideration. If the claim is
still not approved, the applicant can request a hearing before an
Administrative Law Judge (ALJ) from SSA's Office of Hearings and Appeals (OHA).
An applicant can further appeal
the ALJ's decision to OHA's Appeals Council and, if still dissatisfied, to the
federal court system. If a decision to award benefits is made, and if SSA does
not reverse the ALJ decision or appeal a court decision to a higher court, the
case will be forwarded to SSA's Office of Disability Operations (ODO) or one of
six SSA Program Service Centers (PSCs) for placement into payment status.
SSA may also have to calculate
and pay retroactive benefits to applicants based on the date of their
eligibility for disability benefits. In some cases involving retroactive benefits,
individuals are entitled to disability benefits under both title II and title
XVI of the Social Security Act. Title XVI authorizes the Supplemental Security
Income program, which provides benefits to aged, blind, financial need or
disabled persons based on cases with dual entitlement present SSA with administrative
problems in the payment of retroactive benefits because the amount of the title
II benefits affects the amount payable under title XVI. benefit payments;
SSA district offices process
title XVI benefit payments.
ODO in Baltimore or PSCs process
title II 3
WHAT IS THE STATUS OF SSA PLANS REGARDING
ITS FIELD FACILITIES?
As of November 1985, SSA was
studying its service areas and field facilities using a Service Delivery Review
Methodology that the Acting Commissioner of Social Security had instructed SSA
offices to implement in May 1985. Using this methodology, SSA regional
commissioners are expected to review all field facilities within their service
areas by December 31, 1987.
The Service Delivery Review
Methodology states that implementing an SSA-wide Service Delivery Plan will be
a positive step in ensuring that SSA provides both cost-effective services and
acceptable access to these services. The methodology and the guidelines that
supplement it give SSA's
regional commissioners criteria
for reviewing field facility activities. The methodology or guidelines discuss
such specifics as (1) the method for determining which facilities should be
reviewed first and (2) the steps SSA offices should follow in notifying
congressional delegations of service delivery review results that indicate a
field facility should be closed or otherwise restructured.
Regarding SSA facilities in Ohio,
an SSA Chicago Regional Office official told us that as of November 1985, that
office was reviewing the first 9 of its 58 field facilities in Ohio and it did
not expect to make decisions on what changes (if any) were needed until after
the first of the year.
HOW LONG DOES IT TAKE SSA TO
IMPLEMENT ALJ DECISIONS?
Most individuals entitled to
title II benefits begin receiving them within about 2 months of an ALJ
decision. This time is based on (1) SSA data on the average time PSCs and ODO take
to implement ALJ decisions, (2) information on the time from the date of the
ALJ decision to receipt of the case by ODO for cases we reviewed, and (3) SSA
officials' estimates of the
time the Treasury Department
takes to issue and mail a check after payment data are processed by SSA.
Payments to claimants whose cases are selected for a Bellmon review' by OHA
take longer to process. ISection 304(g) of the,Social Security Amendments of
1980 (Public Law 96-265) requires SSA to institute a program of ongoing review
of ALJ decisions on claims for Social Security Disability Insurance benefits.
(See p. 5.)
SSA case processing after an ALJ
signs a decision approving disability
benefits, SSA's hearing offices
forward the decision with the claims folder to either ODO or one of the six
regional PSCs, depending on the claimant's age. ODO handles cases for claimants
under age 58 years, 9 months; PSCs handle the rest.
Staff in these organizations
obtain information needed to calculate benefit amounts and input data to SSA's
records to initiate the payment of monthly benefits.
Table 1 shows the average processing
time for ALJ cases from the time the case is received by ODO's Division of
Appeals Processing or the PSCs to the time SSA places the case into payment
status.
Table 1:
SSA Average Processing Times
For ALJ Disability Decisions-1985
Month
|
ODO average (days)
|
January
|
44.7
|
February
|
40.6
|
March
|
36.2
|
April
|
35.8
|
May
|
36.8
|
June
|
35.1
|
July
|
29.1
|
August
|
31.6
|
September
|
28.6
|
October
|
23.6
|
Average processing times had not
been compiled at
completed our fieldwork in
October 1985.
PSC
average
(days)
30.7
29.8
26.8
26.7
25.5
25.9
a
a
a
a
the time we an official from
ODO's operations support staff attributed
the decrease in average
processing times to SSA's increased use of a more sophisticated automated
claims processing system.
Before February 1985, SSA did not
use this system for ALJ cases;
since then, about 80 percent of
the ALJ cases have been processed with this system.
The processing times reported in
table 1 do not include the time it takes a case to reach a processing unit
after an ALJ has signed a decision. We reviewed 22 cases chosen at random from among
85 cases decided in October 1984 by ALJs at SSA's Cleveland hearing office. For
12 of the 16 cases sent to ODO, we noted that they took an average of 7 days to
reach ODO after an ALJ decision. For the other four cases processed by ODO and
for the six cases that were
processed by the PSCs, we did not have the dates that ODO or the PSCs received
them.
ODO officials estimated that
after SSA finishes processing a disability payment, another 7 to 15 days pass
before the beneficiary receives a check. During this time, the Treasury Department
receives the payment tape from SSA and prints the check and mails it to the
beneficiary.
Based on the length of time it
takes an ALJ decision to reach ODO, average processing times by ODO or PSCs,
and estimates of the time it takes the Treasury Department to process a check,
most applicants whose claims were approved by ALJs would appear to be receiving
their initial benefit payment in less than 2 months.
Payment of retroactive
benefits
In 21 of the 22 cases we
reviewed, claimants were entitled to retroactive benefits. For cases involving
only title II benefits, SSA generally completed the processing of retroactive benefits
within the same time frame as the processing of the current benefit payment.
However, in five of the six cases
involving concurrent title II and
title XVI (Supplemental Security Income) benefits , payment of the retroactive
title II benefits was delayed considerably. Table 2 shows the time frames involved.
Table 2:
ALJ Cases Reviewed by GAO:
Time From ALJ Decision to SSA's
Completion
of Processing of Retroactive
Benefits
Median Average
Number time time Range
---------(days)----------
Title II only cases 15 37 43 28
to 94
Titles II and XVI cases 6 152 145
19 to 253
According to officials of ODO's
operations support staff and SSA's Columbus, Ohio, District Office, the delayed
payment of retroactive benefits in concurrent title II and title XVI cases had
previously generated many complaints. They explained that the amount of title
XVI benefits owed is partially determined by the amount of title II benefits
received;
therefore, adjustments must be
made before SSA can pay the correct amount of retroactive benefits. SSA
district offices collect monthly income and family information before
calculating an individual's title XVI benefit.
According to these officials,
since February 1985, SSA has paid title II retroactive benefits before it paid
title XVI retroactive benefits when the title II benefit calculations were completed
before the SSA district offices were ready to pay title XVI benefits. Before
February 1985, SSA's policy was to withhold payment of retroactive title II
benefits until title XVI benefits were calculated and paid. These officials
believe this change in policy has generally shortened the time for paying
retroactive benefits.
OHA Bellmon reviews The;1980
amendments to the Social Security Act (Public Law 96-265) required HHS to
implement a program of reviewing ALJ disability decisions to ensure that they
conform to statute, regulations, and policy. These reviews are commonly
referred to as Bellmon reviews. For ALJ-approved cases going to ODO, SSA samples
these ALJ decisions for review. Using social security numbers, staff in ODO's
mailroom select for OHA review about 20 percent of the ALJ decisions that
involve only title II benefits. OHA staff screen these decisions. If the
decisions appear to conform to statute, regulations, and policy, the cases are
returned to ODO for payment action without further review by OHA's Appeals
Council.
During the first 11 months of
fiscal year 1985, OHA staff screened 5,741 ALJ approvals, including 234 from
Ohio. In 4,972 of the approvals (87 percent), no objection was raised. An OHA official
told us that, if the Appeals Council does not review these cases, OHA has them
for an average of about 20 days before returning them to ODO. In 311 of the
5,741 cases, the Appeals Council reversed the ALJ decision, and in another 288
cases, the Council remanded them to ALJs for their reconsideration. (About
3 percent of the cases were
pending as of Aug. 31, 1985.) Four of the 85 cases approved in October 1984 by
ALJs from SSA's Cleveland office were selected for a Bellmon review. Two of
these cases were screened and returned to ODO without Appeals Council action.
These cases took 113 and 97 days from the dates of the ALJ decision to complete
SSA payment processing. The Council reviewed the other two cases and remanded
them to ALJs for reconsideration. For these cases, ALJs held new hearings and
issued second decisions in the claimants' favor. These cases reached payment
status 228 and 303 days after the original ALJ decisions.
HAVE PROCEDURESF OR PAYING DISABILITY
CLAIMS
APPROVED BY FEDERAL COURTS BEEN
IMPROVED?
According to officials from SSA's
Office of Regulations and HHS' Office of General Counsel (OGC), SSA and U.S.
attorneys have implemented procedures beginning in June 1984 that should enable
ODO to reduce processing times for paying beneficiaries whose disability claims
were approved by federal courts. Recent ODO studies showed that (1) for the
4-week periods ended February 1 and May 3, 1985, the average processing time
from the date of the court order approving benefits to ODO's completion of
payment processing decreased from 120 to 93 days and (2)
after new procedures for
processing court orders were implemented in April 1985, a much higher
percentage of the court orders were reaching ODO's Division of Appeals
Processing within 30 days (67 vs. 19 percent).
Changes in procedures for
processing court orders that we discussed with SSA and HHS officials included:
--In June 1984, OGC (the initial
recipient of federal court orders approving disability claims) discontinued a
policy of holding cases before sending them to SSA for payment processing and
agreed to send documentation to SSA authorizing payments to claimants as soon
as it had screened the case for a possible appeal. Before June 1984 OGC
routinely held court orders until they were at least 60 days old before authorizing
SSA to begin payment processing. This delay allowed OGC, SSA, and the Department
of Justice the maximum time to consider whether an appeal was warranted.
According to an OGC official, delays in paying court-ordered disability
benefits had resulted in many
complaints and contempt-of-court lawsuits against SSA.
--In September 1984, OGC asked
U.S. attorneys to expedite the mailing of court orders approving disability
benefits to SSA. U.S. attorneys were to mail these court orders to special post
office boxes.
--On April 1, 1985, OGC and SSA
established new procedures for processing court orders approving disability benefits.
Within 48 hours of receipt from U.S. attorneys, OGC forwards copies of these
orders to the
litigation staff in SSA's Office
of Regulations. The litigation staff forwards these cases to either 0~0 or PSCs
within 48 hours. Unless the litigation staff
notifies the PSC or ODO within 10
days that the government is considering appealing the case, the case proceeds
toward payment. During this lo-day period, the litigation staff reviews the
court order and obtains opinions from ODO, OHA, OGC, and others on whether the government
should appeal.
Table 3 shows that since SSA
established its new processing procedures in April 1985, its records showed
that a much higher percentage of the court orders were reaching ODO's Division
of Appeals Processing within 30 days.
Table 3:
Length of Time for Court Orders
to
Reach ODO's Division of Appeals
Processing
Jan. 7 to Mar. 15, 1985 July 1 to
Aug. 16, 1985
Number Percent Number Percent
Days of cases of cases of cases
of cases
Under 30 282 19 716 67
30 to 59 564 39 171 16
60 to 89 243 17 67 6
90 and over 370 25 111 11
Total 1,459 100 1,065 100
(118133)
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